Prepare for My Exam

Congratulations on your decision to apply for insurance. As part of the application process, you will take part in a paramedical examination. Below are the answers to the most frequently asked questions about the paramedical process.

PLEASE NOTE ADDITIONAL PRECAUTIONS DURING THE COVID-19 PANDEMIC

ExamOne has implemented rigorous safety procedures to protect you and our employees during the health crisis. Some of our updated safety protocols include:

Protective wear: Our health professionals will be utilizing full PPE (Personal Protective Equipment), including long sleeves, long pants (or scrubs), closed-toe shoes, gloves and facial protection that covers nose and mouth.

We recommend you wear a mask or face covering during an in-home appointment. If federal, provincial or local authorities require facial protection, applicants will be required to wear a mask or face covering during their in-home appointment. You are required to wear face masks during collections conducted at an exam center.

Frequent cleaning and social distancing at exam sites: All equipment and surfaces are sanitized in between appointments and receive a daily deep clean. We have also implemented social distancing precautions in our public areas like waiting rooms if mandated.

For additional updates due to COVID-19, please visit our exam participant update page.

What is a paramedical exam?

A paramedical examination usually includes the recording of height, weight, blood pressure and pulse. The exam may also include the collection of blood, urine, oral fluid, and an EKG and/or X-ray, depending on the insurer’s underwriting guidelines for your age and insurance amount. The exam may also include a personal interview to collect information about your medical history. All of this information allows the insurance company to perform a comprehensive evaluation of your current health.

Where is the exam performed?

ExamOne paramedical professionals perform examinations at one of our convenient ExamOne or Quest Diagnostics locations. If desired the exam may be performed at your home or workplace. You choose the time and place most convenient for you.

How long will the examination last?

The examination time can last from 15 to 45 minutes depending on the number of necessary services.

What if blood has to be drawn?

If a blood sample is required by the insurance company, a medically-trained ExamOne professional will perform the collection. Only single-use, sterile, disposable needles are used to collect the specimen and vinyl gloves are always worn.

What is an EKG?

An EKG records electric impulses of the heart. If an electrocardiogram (EKG) is required by the insurance company, it will be performed at the time of the examination. An EKG recording is usually complete in less than 10 minutes.

What happens when the exam is complete?

Any specimens obtained during the examination are sent to Quest Diagnostics or another designated laboratory and the results are forwarded to the insurance company for assessment. ExamOne professionals are not aware of the tests performed on the specimen(s) at the laboratory and do not receive the test results. If you have any questions regarding your application or your test results, please contact your insurance agent or the insurance company.

The paramedical examination and any additional requirements are forwarded to the insurance company. You will be contacted if additional information is required.

How do I obtain my laboratory test results?

You can obtain a copy of your results by contacting your agent or insurance company.

How should I prepare for my exam?

A personal history interview may be required and may be completed over the phone or at the time of your exam appointment. Please have the following information available:

Names and dosages of current medications
Names, addresses and phone numbers of any doctors or clinics visited in the last five years
List of medical conditions or diagnoses including the date diagnosed, treatment, result of treatment, and treating physician information
Health insurance member identification numbers for any current health insurance policies (for health insurance applications only)

Next, in order to achieve optimal results make sure you do the following prior to your exam appointment:

Be prepared with a picture ID at the time of the examination
Limit salt and high-cholesterol foods 24 hours prior to the examination
Avoid strenuous exercise 12 hours prior to the examination
Refrain from drinking alcoholic beverages for at least 12 hours prior to your appointment
Limit caffeine and nicotine one hour prior to your appointment
Provide any history of problems associated with providing a blood sample
Drink a glass of water one hour prior to the appointment
Get a good night of sleep prior to the examination
Have any application paperwork that was sent to you available and ready for the examiner unless otherwise instructed by your agent
Remember to wear a mask, it’s required at
exam service centers

Need another language?

The printer-friendly applicant preparation brochure is available in a variety of languages for your convenience.